Contact Opus 5.5 Video
How to reach the Opus 5.5 Video studio about an order, a quote for a larger project or a policy question.
Last updated: 2026-09-30
We read every message. Most replies go out within one business day.
About an existing order
The fastest way is the Messages box on the order itself: open My videos in your dashboard, pick the order and write to the studio. Your message stays attached to the brief, so the producer working on it sees it right away.
Everything else
- Email: [email protected]
- Support tickets: open one from your dashboard under Support.
Please include your order number (it starts with OV) when you write about a specific video.
Larger projects
Need more than ten videos a month, a longer film, or a series of launch videos in several languages? Email us with what you have in mind and a rough timeline, and we'll reply with a plan and a quote.
Rights and abuse reports
If you believe a video made by our studio uses your trademark, photo or music without permission, email [email protected] with the details and a link. We review every report and act quickly.
